Mentoring vs. Coaching

Mentoring and coaching are valuable development tools and processes with many similarities. The desired outcomes from coaching and mentoring are usually closely aligned, but the approach and methods can vary significantly. They share many foundational aspects, including:

  • A structured, supportive relationship

  • Driving development, learning, and growth through assessments and regular coaching or mentoring sessions

  • Using well-established techniques and tools to question, observe, listen, and evaluate

Mentoring is more about sharing experiences, wisdom, insights, and knowledge, whereas coaching is more about helping unlock growth and potential.

Coaching

Let’s explore some working definitions of Coaching and Mentoring. The International Coaching Federation (ICF) describes coaching as “partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential.” Coaching can help catalyze unrealized potential, growth, creativity, leadership, and success.

Based on the situation, the structure and meaning of coaching can change. Still, it usually refers to a relationship where a coach guides an individual to enhance or grow in well-defined professional or personal development areas. The coach can provide valuable guidance and insights and ask compelling questions to help others reach their desired outcomes, potential, and goals. The best coaches do this via a skillful mix of asking thoughtful questions, challenging assumptions and perspectives, and listening well. Components of coaching include:

  • Generally, coaching is for a defined period ranging from 6 months to over a year

  • Coaching relationships are usually more formal

  • Coaching is generally more task and performance-oriented and focused on helping an individual grow and improve to achieve specific goals

  • Coaching is generally non-directive and focuses on multiple phases of learning driven by reflection, self-awareness, and personal growth to guide and assist others in discovering and reaching their full potential

  • A coach doesn't dictate the path but equips others with tools and strategies to chart a course toward growth and excellence at an accelerated pace

  • Coaching in the organizational or business environment usually focuses on supporting people in their current performance, including enabling or equipping leaders for their current role or preparing them for the next step in their career journey

 

Mentoring

The Cambridge Dictionary defines mentoring as “the act or process of helping and giving advise to a younger or less experienced person. “ A few key components of mentoring:

  • Mentors usually have more experience than the mentee

  • Mentoring is typically a longer-term relationship

  • Mentoring relationships are usually informal

  • Mentees receive guidance and advice on navigating specific situations, challenges, opportunities, careers, and business

  • Mentoring follows a more holistic approach, focusing on the overall development of the mentee

  • Mentoring is more directive and a learning relationship – although mentors may “coach,” mentoring is more about instructing and telling

  • Mentors share insights, provide direction, offer wisdom, and dispense advice from their lived experiences, knowledge, and leadership journey, encompassing both positive and negative experiences

Differences Between Mentoring and Coaching - Examples

Here are a few real-world illustrative examples. In a customer support organization, a 1st level support desk person may have their calls listened to by a Customer Support Coach to provide feedback on the call's mechanics, quality, and outcomes.

Similarly, a new sales professional may be assigned a sales mentor, a more seasoned, experienced sales professional, to provide guidance and feedback to the less experienced professional. In a sports context, a player may have a coach or even coaches (head coach, position coach, strength coach, etc.), a formal relationship usually focused on task performance, goal attainment, and outcomes. The player likely also has a more experienced or even former player who gives advice and helps with certain situations or skills, acting in a more informal capacity as a mentor.

A nuance is that generally, the desired outcome for mentoring is learning, whereas coaching aims to lead individuals or teams forward to achieve something and not just obtain a new skill. In reaching a goal through coaching, the person being coached can gain or improve skills, but if that person fails to achieve the desired outcomes, then the coach or coaching process has failed.

Sequencing for Success: The Mentor-Coach Continuum Provides a Dynamic Duo for Accelerating Leadership

A highly effective approach is the mentor-coach continuum. You may start your journey by seeking a mentor who can help you navigate the intricacies of your situation or industry. As you gain insights and experience, consider transitioning to coaching to establish clear goals that can help expedite your leadership growth.

Personal Reflections: Growth, Gratitude, and Humility

I have been blessed to be a coach and be coached, as well as to serve as a mentor and be mentored. In all cases, I think it is critical to keep two key things in mind – humility and gratitude. As a coach or mentor, it can be easy to believe that you may have all the answers or that all the learning or guidance flows from the coach/mentor to the coached/mentee. That is rarely the case. I know that I have learned as much, if not more, from the hundreds of individuals I have had the opportunity to mentor or coach over the years as they have from me. Both coaching and mentoring require relationships with good communication, trust, transparency, humility, and mutual respect.

It is also important to be grateful for the gift of feedback, whether from a coach or mentor, as it has the potential to make a huge impact and difference in your life and leadership journey, particularly when those coaches and mentors are willing to be vulnerable and share their failures and hard-learned life and leadership lessons.

Conclusion: Leverage Coaches and Mentors to Accelerate Your Leadership

Your journey as a leader can resemble a voyage through uncharted waters. Mentoring and coaching can serve as a compass and throttle to help guide and propel you safely and efficiently to your leadership destination. It is not about one approach being superior to the other; it's about strategically leveraging both in your leadership journey. Mentoring provides a bedrock of wisdom, while coaching ignites your personal growth, propelling your leadership to new heights. Be open to switching between mentoring and coaching as your needs change and your goals evolve. Embrace the wisdom of experience and the power of inquiry.  As leaders, with the proper guidance and support, we can chart a course to success that leaves a legacy of growth, service, and impact. So, set your sights high, navigate with purpose, and let the journey of accelerating your leadership begin.

 

Authored By: Bryan Stewart, Managing Director