Feedback. Many supervisors dread giving it, and even more direct reports dread receiving it. We want to want feedback, but we can’t always shake the sinking feeling in our stomachs or the sense that we’re being personally attacked. Most supervisors want to help their direct reports grow and improve, but have never been taught how to deliver feedback that uplifts rather than demoralizes.
Miscommunication: What Leaders Need to Know (Part 2)
As a leader, words, actions, and even silence carry weight. Your team will scrutinize everything you say and how you say it. Understanding the root causes of miscommunication and addressing them proactively is a skill separating effective leaders from the rest. The second part of this series will focus on internal communication breakdowns - examining how personal barriers, unchecked assumptions, and unintentional listening habits shape what is heard, interpreted, and acted upon.
Miscommunication: What Leaders Need to Know (Part 1)
As a leader, words, actions, and even silence carry weight. Your team will scrutinize everything you say and how you say it. Understanding the root causes of miscommunication and addressing them proactively is a skill separating effective leaders from the rest. The first part of this series will focus on external communication breakdowns - what is being conveyed and how it is delivered.
From Inbox to Insight: Leading through One-on-One Conversations
Ceaseless meetings, the era of a distributed workforce, and the task saturation of leaders have driven an overreliance on email as the first step in building relationships. While email is a good tool for broadcasting information and quick collaboration, it is not a relationship building tool. In this article, we’ll explore how stepping away from email and instead, implementing and sustaining recurring one-on-one meetings will create the clarity, alignment, and collaboration required to deliver meaningful outcomes.





